Expedite Network Services provides support in all areas of IT.  IT Management Services are provided in pre-bundled packages or customized to exactly suit any organization’s requirements.  The following is a list of most-used services that can be included in any of Expedite Network Services’ packages:

Security Administration

• Internet security administration
• Server security configuration
• Anti-virus administration

Technical Support/Administration

• File server issues
• Desktop engineering
• Network engineering
• Network connectivity issues
• Backup system issues
• On-site support available as needed
• Customer support available via email
• Customer support available via support ticket system
• Customer support available via telephone
• All support issues logged and recorded for reporting
• DSL backup in case of T1 failure

Scheduled Preventative Maintenance

• Scheduled inspections of all servers to prevent security leaks and insure all servers are operating efficiently
• Install anti-virus updates on servers
• Install server/network software updates

Additional Solutions

• Network connection planning
• DSL backups in case of T1 failure
• Data backup solution
• Advanced firewall planning and installation
• Disaster Planning and Recovery
• Security audits

Datacenter Solutions

• Colocated Services
• Onsite data backup solutions
• 24/7 server monitoring
• Onsite technical staffing
• Network Monitoring
• Up to 100 Mbps Dedicated Bandwidth

Basic Features to Clients

• Setup remote connections to office for administration
• Connect each workstation to central Anti-virus server
• Connect each workstation to central Anti-spyware server
• Monthly reporting on spyware found/fixed and virus scans
  per workstation connected
• 2 Hours monthly support

Advanced Features to Clients

• Same as basic plus the following
• 4 Hours monthly support
• 2 hours on-site support
• Wireless office network setup
• Install needed update for workstations and servers

Data Recovery

• We can create an image of most damaged hard drives, and extract that data for you and store it on different media types and return it to you, thus allowing recovery of any critical data from those drives.

Backup solutions

• We work with you to find your exact data space needs and customized our backup solutions to meet those requirements.