PREMIUM PACKAGE

This package is targeted at customers that require enterprise quality IT services, but don’t want to incur the high fixed cost of an internal staff.  With Expedite outsourcing services, you are provided all the technical support that you need, as well as the IT planning and process implementation you expect from a high quality IT staff.
Support services include:

• system scans for errors and corrections
• anti-virus and spyware scanning and removal
• new hardware acquisition and installation
• reinstallation of Operating Systems
• hardware/software upgrades
• wireless network configuration and maintenance
• network server configuration and maintenance
• print server administration
• remote office services
• relationship management with upstream providers
• up to 6 hours of on site monthly service
• IT project planning
• off-hours support